Shipping Policy

Shipping is a vital component of our company. We recognize that delivering your branded and embroidered products to you promptly and securely is not just a service but a commitment we take seriously. Our seamless shipping process ensures that your order will be handled with care from start to finish.

Fast Turnaround Time: At Starbright Creations, we understand the importance of timely deliveries. Once your order is placed and the design is approved, we strive to complete it swiftly. Our standard turnaround time is 5 to 10 business days from the date of order confirmation.

High-Quality Embroidery: Starbright Creations is dedicated to maintaining the highest standards of quality in our embroidery work. We utilize premium materials and cutting-edge embroidery techniques to ensure your logo looks great on every garment or emblem.

Stitchout for Approval: Prior to commencing production on your order, we provide a stitchout of your design for your approval. This step ensures that the final product meets your expectations, and we won't proceed until we receive your confirmation.

Logo Digitization and Customization: We offer comprehensive logo digitization services. Any logo, no matter the complexity, can be expertly digitized for embroidery. Choose from our extensive library of over 25,000 stock designs without incurring any setup fees. Additionally, we can effortlessly incorporate lettering into any design at no extra setup cost.

Shipping Options: We understand that our customers have different shipping preferences, and we strive to accommodate your needs. Starbright Creations offers a range of shipping options, including standard, expedited, and overnight delivery. Shipping costs may vary based on your chosen option.

Shipping Rates: Shipping rates are calculated based on the size and weight of your order, as well as the destination. You will have the opportunity to review the shipping costs during the checkout process before finalizing your order.

Order Tracking: Once your order is shipped, we provide tracking information so you can monitor the progress of your delivery. You will receive an email notification with a tracking number as soon as your order is dispatched.

International Shipping: Starbright Creations is pleased to offer international shipping to customers around the world. Please note that international shipping rates and delivery times may vary.

Customer Support: Our customer support team is available to assist you with any shipping-related inquiries or concerns. Feel free to contact us via (816) 739-3980 or for prompt assistance.

We are committed to delivering your orders in a timely and secure manner while maintaining the exceptional quality of Starbright Creations. If you have any questions or special requests regarding shipping, please don't hesitate to reach out to our customer support team.

Thank you for choosing Starbright Creations for your embroidery needs. We look forward to serving you with excellence.